Nigel Barlow
"Nigel Barlow's energy and enthusiasm are quite simply astonishing. He manages to capture the attention of an audience and sustain their interest for long periods whilst at the same time getting to the heart of the business issue. Not only is Nigel a gifted speaker, he works bloody hard at what he does too! I can't recommend him highly enough!"
Nigel is an Agent Provocateur, Author, Creative Coach, and Keynote Speaker to many of the world's leading organizations. He was a founding director of the Tom Peters company in Europe, and currently owns and runs Service Legends Ltd. He is also an Associate Fellow at Oxford University's Sa?d Business School.Nigel has helped many of the world's leading organizations on every continent to rethink their lives and businesses. He is adept at working with multi-national groups, and his clients range from Apple to GSK to Microsoft to Nestlé. He is one of the world's most dynamic business speakers, favouring the after-lunch spot as a suitable challenge to wake people up. He also facilitates creative retreats with top teams, helping them to rethink whatever they are stuck on. Re-Think - How To Think Differently (Capstone) draws on Nigel's experience, successes, and failures. Whether you're wanting to re-think your life situation, relationships, personal creativity, or a new business idea, Re-Think is designed to provoke your creative self into coming up with the answer you already have inside you. Nigel's first book was Batteries Included! - Creating Legendary Customer Service (Random House). Successful service brands like Lexus have adopted his theme of becoming legendary for the experience they give their customers; Nigel helped them to win the coveted J D Power Gold Award in the UK. Tom Peters says of Batteries Included, "Nigel Barlow's book is simply brilliant! Is there anything left to say about superior customer service? The answer is obviously a resounding 'yes'. This book proves it!" Nigel lives in Oxford, England and Heathrow Departures Lounge - the majority of his business is international.
What he presents:
Creative Rethinking - applied to your biggest business challenges
Inventing The Future Through Creative Stories
Legendary Customer Experiences
How To Make Your Business Really Rock
Innovation And Leadership